Questions
Materials
What is your filament made of?
We print in PLA (a corn-based plant polymer) and PETG (a food-safe, weather-resistant plastic), depending on the use case. Planters that hold water and outdoor pieces are PETG; decorative and dry pieces are usually PLA.
Are your planters food-safe?
PETG is food-safe as a material, but our printers are not certified food-safe environments. We don't recommend our pieces for direct food contact. Plants and water are fine.
Can I leave a planter outside?
PETG pieces handle moisture and moderate sun well. Prolonged direct UV will eventually yellow most filaments. We recommend a covered porch or a shaded spot for outdoor use.
Care & keeping
How do I clean a ware?
Wipe with a damp cloth. Avoid abrasive sponges or harsh solvents; they'll scratch the printed surface.
What if a piece gets damaged?
Email us a photo at hello@dijaroswares.com. Small print issues are usually fixable, and we keep replacement parts for most pieces.
Customization
Can I choose a color?
Yes. Every piece is printed to order, so you pick the body color right on the product page from our 9-color matte palette: Desert Sand, Fresh Cream, River Stone, Midnight Matte, Olive Grove, Desert Clay, Mist Blue, Stonewall, and Sage Mist. Need something outside the palette? Email hello@dijaroswares.com and we'll let you know what's possible.
Do you do wholesale?
We do small wholesale runs for boutiques and plant shops. Email hello@dijaroswares.com with your shop name and the pieces you're interested in.
Orders
Why are your prices lower here than in our Etsy shop?
Both shops are ours, so nothing sneaky is going on. Our summer sale went so well that we decided to keep the sale prices for good, right here on our own site. Ordering direct also skips marketplace fees, which is what makes those prices possible. Same pieces, same studio, same care, just the best price we can offer.
How long until my order ships?
3–5 business days for most pieces, up to 7 for lamps. See Shipping for full details.
How do I pay?
Checkout is handled securely on-site through Stripe. Add your pieces to the cart, choose your colors, and check out with any major card. You'll get an order confirmation by email.